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Faxing with PCS

Faxing

Faxing is sometimes the best way to send information from your laptop while on the road, especially when:

  • The other party doesn't have access to email. They very likely have access to a fax machine.
  • Email is returned as "undeliverable". Just copy, paste, and then fax the message you were trying to email.
  • A document or image sent by email isn't rendered correctly on the other end. Faxed documents are rendered on your own machine before they are sent, so this problem doesn't arise.
  • You want immediate confirmation of successful transmittal. Notification of unsuccessful email delivery may be delayed.

Also, a special feature of faxing from your notebook rather than a fax machine, is that there's no scanning involved to introduce "noise" to the image. The result: the image received on the other end is of perfect or near-perfect quality.

Sending Faxes

If you're using Windows* 95 and are already set up with phone and modem, you have everything you need to start faxing. Start simple by sending text to a local fax machine. Be patient. Once you get some experience, faxing will become simple and you will want to use the more advanced fax capabilities.

Here is the procedure for sending faxes with Microsoft Exchange:

  1. Start Microsoft Exchange.
  2. Select Compose>New Fax from the menu. This will start the Compose New Fax Wizard.
  3. Follow the Wizard screens - they are fairly self-explanatory.
  4. When you click Finish, the documents you attached will be rendered into faxable images and transmitted.

Note that the rendering process requires bringing up the associated applications, which will print the document to a printer of type 'rendering subsystem'.

Tip: Preview the fax image before you send it, since the fax image may be rendered differently from the printer image. For example, a spreadsheet that looks okay off the printer may get the right-hand column truncated when rendered for faxing. This results in double the intended number of pages sent. This can be embarrassing when sending a 20-page spreadsheet!

To preview a fax,

Select File>Print from the menu.

From the Printer Name menu, select Rendering Subsystem. Lastly, select Print Preview to see what the faxed image will look like. You can then make any adjustments using the Page Setup or Print Setup options.

Receiving Faxes

Receiving faxes to your notebook is also easy, as long as both your phone and notebook are on and connected, and your fax software is "listening" for the incoming fax. But keeping your notebook on 24-hour call for incoming faxes is generally not practical, since you most likely want your phone free to carry in your pocket most of the time. A better solution is to sign up with a store-and-forward fax service provided by your PCS service operator. With this service, faxes sent to your assigned fax number will be received by the service provider any time of day. The fax is then kept until you choose to have it faxed to your notebook. Check with your operator for the availability of this service.

Note: To receive faxes, you need to have a fax calling number that is different from your voice number. This can be obtained from your PCS service provider. If you did not get a fax number with your SIM card, contact your service provider to obtain a number for both fax and data, in addition to your voice number.

Fax-On-Demand

Fax-on-demand is a common way for businesses to provide a database of documents that you can "fax to yourself," in a totally automated fashion. It works like this: You initiate a fax call in the same way as in sending a fax from your notebook. However, once the connection is made, instead of transmitting a fax to them, they transmit one to you. No human intervention is required on the other end.

Here is the procedure for using fax-on-demand with Microsoft Exchange:

  1. Start Microsoft Exchange.
  2. Select Tools>Microsoft Fax Tools>Request a Fax from the menu. This will start the Request-a-Fax Wizard.
  3. Proceed through the Wizard in the same manner as Sending a Fax. Some fax-on-demand services may require you to specify the document name and/or a password. If so, enter this information, otherwise select Retrieve whatever is available.

When finished the fax should be in your Inbox.

Fax Troubleshooting

Problem: Faxes sent from notebook appear corrupted at the receiving end.

Diagnosis: Since there is no actual image scanner on the notebook to introduce dirt and mechanical problems, resulting in streaks and black dots, a corrupted image is most likely caused by data loss or errors during transmission.

Solution: Enable Error Correction Mode (ECM) on your notebook. Assuming the receiving fax machine supports ECM, any transmission errors will be recognized and corrected, resulting in an error-free image.

Problem: Faxes sent or received at notebook are incomplete.

Diagnosis: The connection between machines was lost during transmission, due to any number of reasons, such as marginal signal strength, lost signal (for example, your car entered a tunnel).

Solution: Try again. If the fax is still incomplete, wait until you can make a better connection.

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© 1999 Intel Corporation